Frequently Asked Questions

Professional students should consult with their college for specific guidance and actions.

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General

Is UF open? (6/30)

Classes are being held online for summer sessions with some resources, such as dining halls, open for students who must stay on campus. UF expects to reopen in the fall.

What is UF’s plan for reopening in the fall? (6/30)

UF has a reopening plan, approved by the Board of Governors on June 23.   

Additional details are available on this site by audience and subject matter.  

What facilities will be open for regular business? (6/30)

Facilities are adjusting hours of operation as needed.

For Reitz Union hours, please visit: https://www.union.ufl.edu/

For Student Health Care Center Hours, please visit: https://shcc.ufl.edu/

For Newell Hall hours, please visit: https://newell.ufsa.ufl.edu/

For Recreation Sports hours, please visit: https://recsports.ufl.edu/

For library hours, please visit: https://cms.uflib.ufl.edu/

For dining hours, please visit: https://gatordining.com/

To check the status of your local UF/IFAS Extension office, research center or 4-H Camp, please visit https://ifas.ufl.edu/local-updates/.

What behavior is expected on campus to prevent community spread? (7/2)

When returning to campus, all students, faculty and staff are asked to adhere to the following practices.

  • Physical Distancing: Whenever possible, maintain a physical distance of 6 feet from others while on the University of Florida properties and in common spaces until further notice.
  • Face Coverings: Wear a mask or cloth face covering when in UF and UF Health facilities, with only a few exceptions for children less than 2 years old or those who are ill. For those who are unable to wear a face covering, face shields will be an acceptable alternative. Face coverings are to be worn in all classrooms, in patient care areas, and when in public/common areas, including lobbies, conference rooms, elevators, stairwells, bathrooms and lounges. Face coverings are also required on employee and visitor shuttles. Exceptions include when in private offices, private work spaces with adequate physical barriers, and well-ventilated outdoor spaces where appropriate physical distancing can be maintained. ​​
  • Wash Hands Frequently: Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Stay Home When Sick: If you are sick, please stay home. Avoid close contact with people who are sick.

For more information, please visit the UF Health website.

How many employees have been tested? How many positive cases have there been? (6/30)

For specific data, please visit the UF Health Screen, Test & Protect website.

I’d like to get tested for COVID-19 and have either already been tested via UF Health or opted out. Where can I go for a COVID test not affiliated with UF Health Screen, Test & Protect? (7/10)
  • If you are faculty or staff, please either call your primary care provider or your county’s Department of Health for testing options. If you are a not a health profession student, call the UF Student Health Care Center at 352-392-1161. If you believe you have been exposed to a COVID-19-positive person, you may call UF Health Screen, Test & Protect, 352-273-9790, for guidance on getting tested for COVID-19.
  • If you are a health care worker or student (clinical/non-clinical UF Health Shands employee, clinical faculty/staff member, housestaff or clinical-facing student), call the UF Health Health Care Worker hotline at 352-265-5550 (7 a.m. – 7 p.m.) if you believe you have been exposed to a COVID-19-positive patient.
  • If you are a faculty member who opted out of testing during the screening process but would like to be tested, please notify UFReturntoWork@hr.ufl.edu to request a COVID-19 test.
How many cases of COVID-19 are in Alachua County? (6/30)

Updates on the virus, including the number of confirmed cases in each county, are available at floridahealth.gov.

If a UF student or employee experiences financial hardship can they get assistance? (6/30)

UF’s Aid-a-Gator financial assistance program is available for students and employees. Visit the Aid-A-Gator website for more information. If you want to help students and employees with financial need, you can donate to these programs.

If you have a financial hardship and are struggling to purchase food, UF’s Hitchcock Field & Fork Pantry is available for you.

Will athletic events continue to take place? (6/30)

Updates on athletics are available on the university athletics pages.

If my question isn't answered here, whom can I contact?

Please email reopen@ufl.edu for additional questions not answered here.

Does the university have an emergency management plan? (6/30)

The University of Florida has a Comprehensive Emergency Management Plan, which is publicly posted on our website. The purpose of this plan is to facilitate preparedness and actions for responding to a myriad of events that pose a threat to the safety and security of our students, patients, faculty and staff. These threats range from hurricanes to the challenges associated with the current COVID-19 pandemic.

Our emergency management plan creates structures within the university, with dictated roles and responsibilities guiding the efforts of individuals in every facet of our large academic and healthcare communities. Leading the university’s emergency management response is a group of senior leaders and staff members representing our health colleges, hospitals, academics, and operational management, among others. Among the group’s primary responsibilities are actions currently taking place at UF:

  • Providing information and recommendations during this public health emergency, with the Student Health Care Center director serving as the university’s lead public health official.
  • Providing health services and resources, including medical and behavioral health, for UF students and employees. 
  • Coordinating operations and programs specific to public health such as mass vaccination clinics and alternate medical treatment sites, as evidenced by the recently opened COVID-19 testing facility in The Villages.
  • Facilitating information and education for the university community.

The university also has a more detailed plan that guides its response to infectious disease spread and pandemics. These documents are exempt from public disclosure pursuant to Florida Statute 1004.0962 (Campus emergency response) due to the fact that they contain sensitive information that, if publicly released, could create a security risk for the university’s students, faculty and staff.

The university is committed to transparency regarding its response to and management of campus operations during the COVID-19 outbreak.

Health

Where can I go for reliable health information and updates on COVID-19? (6/30)

For the most up-to-date information about health, wellness and prevention of COVID-19, please visit

What should I do if I am a student and do not feel well? (7/10)

It is imperative that any individuals who believe they may have been exposed to COVID-19 contact the Student Health Care Center at (352) 392-1161 to discuss symptoms with a nurse or medical provider before your visit to ensure proper protective measures are taken to prevent further risk of spread to others. Additionally, telehealth visits and phone triage are also available to assist patients with COVID-19 concerns. If you don’t already have a UFHealth MyChart account, you can register for one and activate it immediately by logging onto mychart.shands.org. Download of the Zoom app is required for telehealth visits.

Why is the university recommending the flu vaccine? (7/10)

Individuals are strongly encouraged to get the annual flu shot, and it is required for health care workers and students who are in a health care environment.

Although the U.S. Advisory Committee on Immunization Practices has long recommended that everyone more than 6 months old get a flu shot annually, this year it is even more strongly recommended by health experts. The COVID-19 pandemic is continuing and by some projections may reach a high enough level in some areas to overwhelm the available health care systems. If a maximum number of individuals get flu shots this year, there should be less demand on the health care systems due to flu and thereby decrease the chances of exceeding the capacity of our health care systems. 

Flu shots will be given to all UF students and employees who want one at multiple locations on campus this fall by the UF Student Health Care Center. Flu shots will be given by appointment only.

Information regarding flu shot scheduling and locations is forthcoming.

Does the university have a plan in place in the event of a campus or community outbreak of COVID-19? (7/10)

Rooted in expertise from UF Health, university leadership has developed a range of contingency plans based on situations and circumstances that might occur.

The university is taking into careful consideration surrounding healthcare and treatment capabilities, on-campus testing capacities and back-up providers, and available isolation and quarantine capabilities on and around campus.

Contingency planning is also taking into account what is happening in the surrounding community, and federal and state guidelines.

Travel

Are study abroad programs occurring this summer? (Updated 3/17)

All summer study abroad programs for 2020 are cancelled.

How do I receive approval for university-related essential travel? (7/10)

As UF reopens and reengages with other universities, industries, research and instructional initiatives, and governmental agencies, it is to be expected that members of the community will engage in additional travel closely tied to these activities. Consequently, essential travel directly connected to assigned university duties will be approved by the Dean of a College (or analogous Director in certain units), a Senior Vice President, or Vice President. At this time and until further notice, Deans and Directors may not delegate this responsibility to Department Chairs. No travel reimbursements will be issued without that approval.

Employees are still strongly encouraged to minimize personal travel.

Employees who do travel should inform themselves about restrictions and quarantines either in the areas to which they travel or requirements of the State of Florida and the University of Florida in returning from certain locations. UF may require returning employees to self-quarantine for 14 days after returning from certain destinations.

Employees are reminded that any international travel must be pre-approved by a Dean (or SVP or VP) and must be registered on the International Center International Travel Registration website. Employees are further reminded that they could find their movements severely restricted in international travel, including re-entry into the United States.

Students & Families

Are campus tours available? (6/30)

Campus tours and visits are cancelled. For updates, please visit UF Admissions.

How can I get academic advising during this period? (6/30)

Academic Advising in each college is providing advising services remotely. Please contact academic advising within your college to schedule a virtual appointment.

My question is not answered here – how do I contact Admissions? (7/2)

Contact information is available at UF’s Admissions Office web page.

I have questions related to financial aid. Where do I go? (7/2)

Information related to financial aid, including contact information for questions, can be found at the UF Office of Financial Affairs.

Who do I contact if I have questions about my housing account? (6/30)

All housing account questions can be directed to the Housing Accounts Receivables team at HREUAAccounts@ufsa.ufl.edu.

What is the new schedule for commencement? (6/30)

For information about commencement, please visit https://commencement.ufl.edu/

I already registered for fall classes. Will my schedule change? (7/10)

Changes to students’ schedules may be needed.  In connection with the health and safety regulations that the university must follow in order to allow us to physically return to campus in the fall, the fall schedule of courses has been revised. We suggest you review it and make any appropriate schedule adjustments in consultation with your advisor. 

What will lab classes look like for fall 2020? (7/10)

Lab-based courses on campus will be planned and implemented differently by different faculty.  There are two possible approaches. One approach might be a reduction of the number of labs and rotation of students to participate in smaller groups to allow each student to experience each lab (e.g., students will be able to complete all labs offered). Another approach might be a reduction of the number of labs with a portion of students completing some labs in-person and another portion of students doing different labs in-person and/or supplementing with virtual labs or simulations.

How will online exams be handled? (7/10)

Faculty will use different approaches to online exams.  The university is working on general guidelines (based on the experiences from the spring final exam period) for faculty in order to optimize the process and to foster student learning while being mindful of possible academic integrity concerns.

When can I view my updated schedule and make changes? (7/10)

You should be able to review your updated schedule and consult with your academic advisor to determine if making a change is recommended. The fall 2020 Schedule Adjustment Period will continue through the first week of classes and the fall schedule of courses may be viewed here.

Will UF cap the maximum number of people attending in-person lectures? (7/10)

UF has always capped the number of people attending in-person classes, usually due to room constraints.  Because of the new requirements for physical distancing, classrooms accommodate fewer people than previously.

Am I able to take all of my classes online if I am not able to come to campus? (7/10)

Fall academic programming will be designed to accommodate remote instruction for as many students who desire it as possible.

Will there be an adjustment to the price of tuition/housing/dining for students who go home at the end of in person instruction? (7/10)

No. The university plans to remain open and operational for the entire fall semester.  Faculty teaching face-to-face courses have the option of continuing face-to-face instruction and final examinations following Thanksgiving, but are being encouraged to structure the course so that students have the option of completing the course remotely after Thanksgiving if they wish to do so.  In addition, the residential halls and dining courts will remain open for students who need/decide to remain on campus after Thanksgiving. Fall contracts will continue through the end of the fall semester. 

If most of my classes will be online, am I entitled to reimbursement or a discount for tuition? (7/10)

No. UF is committed to providing an outstanding teaching and learning experience, whether it is face-to-face, online, or hybrid. UF has assembled a world-class instructional faculty and has invested heavily in instructional design of courses, their delivery, and associated materials. In fact, UF is nationally recognized for its online programs, and instructors are continuously honing creative and innovative ways to ensure an effective learning environment no matter the format.

Will the changes to the fall class schedule affect my financial aid? (7/10)

Your financial aid will be calculated as it has in past semesters:  Pell Grants, Florida Bright Futures Scholarships, and other aid will be adjusted to reflect your enrollment level (total number of credits that apply toward your degree program) after drop/add ends.  You can view enrollment requirements the UF Office for Student Financial Affairs.

Financial aid disbursements typically start after classes begin and certain types of aid must wait until after the drop/add period before the award amounts are finalized and disbursed.  The financial aid disbursement schedule will align with the change in the fall class schedule.

What will orientation be like? (7/10)

Although the purposes of these programs will remain the same, there will be necessary modifications made to support our COVID-19 Protection Plan. The Preview program for undergraduate students is being offered virtually.  

Is the university suspending any visitors at this time? (7/10)

In general, our ability to receive visitors is extremely limited. Campus visits and tours for prospective students have been suspended through mid-September.

I’m an international student and have a visa question. Whom do I contact? (7/10)

Advisors are available to help answer visa questions at the University of Florida International Center.

Can I still participate in career fairs? (7/10)

Yes, career fairs will have a hybrid option following health and safety guidelines.  For more, visit the Career Connections Center.

Will I be able to get on-campus housing for Spring 2020? (7/10)

Yes. Students with completed UF applications can apply now for spring housing contracts. Although the university is committed to offering all interested students the opportunity to live with us on-campus, it is currently not possible for us to predict the residential capacity for the spring semester. To learn more, visit Housing and Residence Life.

How will disability accommodations work for online classes? (7/10)

The Disability Resource Center is working closely with faculty members to support student accommodations whether their class is in-person or online.   

How are UF Housing and other campus facilities being cleaned? (7/10)

UF’s custodial team is conducting their usual, daily, disinfecting cleaning in areas such as public restrooms along with doing a deeper disinfectant cleaning in all common/lobby spaces. They are increasing the daily wiping down of high touch surfaces in all residence halls to include:

  • Doors doorknobs, handrails, elevator push buttons
  • Desks, tables, chairs, arm rest of chairs
  • Counters, offices, phones, keyboards, laptop keypads in common spaces
  • Bathroom fixtures, toilets, sinks
  • Water fountain push buttons

Areas are being cleaned using microfiber cleaning cloths which are frequently changed and being disinfected using Diversey Oxivir TB.

Supervisors are monitoring desk area locations to ensure hand sanitizer bottles are kept replenished at the desk and not allowed to run low.

Staff are focusing on after-hours cleaning for areas that are visibly soiled and immediately cleaning those locations.

As normal if students have a cleaning concern, they can submit an iService ticket.

Throughout campus, in addition to their normal operations, custodial staff have increased disinfecting activities in all campus buildings they serve. Special attention is being given to bathrooms, frequently touched surfaces and common areas.

Will there be fraternity/sorority recruitment? (7/10)

Panhellenic Council (sorority) Recruitment

The Panhellenic Council is monitoring the current state of the virus and the nation and will keep all Potential New Members and their families updated on decisions concerning fall recruitment 2020 via our website and social media platforms. Registration for fall recruitment is currently open and closes on August 8 at 11:59 p.m.

It is the goal of the Panhellenic Council to proceed with fall recruitment 2020 as scheduled. Following the National Panhellenic Conference recommendations, the Panhellenic Council has developed four contingency plans for Recruitment 2020, which utilize virtual and physically distant practices to ensure the safety of both our chapter members and potential new members. 

Interfraternity Council (fraternity) Recruitment

Interfraternity Council recruitment is scheduled for August 29-September 4.

Will fraternity/sorority houses be open? At what level of capacity? (7/10)

Yes. Through Sorority and Fraternity Affairs, we are working closely with Greek Chapter House Corporations to develop plans for each individual chapter house that meet UF Health guidelines.

What housing changes can I expect? (7/10)

Campus residence will operate with a reduced capacity, and we have adjusted occupancy within some rooms to promote safety of our community.

Additional changes to housing will include new room configurations (some small doubles changed to single rooms), furniture rearranged, enhanced and increased cleaning of public areas, cleaning supplies available to students, hand sanitizing stations, social distancing guidelines (posters, social media, university emails), etc. Professional and student staff are receiving additional training regarding the health and safety regulations and you will be able to direct questions to your Residence Assistant (RA) and the Main Housing Office on the corner of S.W. 13 Street and Museum Road.

Where can we go (or not go) on campus? Will there be places for studying and socializing outside of classrooms and residence halls? (7/10)

This fall, additional spaces for study and student life activities will be available. De-densification will be necessary for safety reasons in libraries, computer labs, dining halls, and other group gathering spaces. Plans are still being developed and more information will be available this summer in time for students coming back to campus for the fall semester.

What is the plan for athletics? (7/10)

Student athletes will return to campus throughout the summer months in preparation for a fall sports season to be arranged, depending on guidance from the university, UF Health, the SEC, and the NCAA. Student-athletes will be provided detailed information from their respective teams on return dates, protocols, and other health and safety measures that are in place.

Will the recreation center be open? Will there be intramural sports/events on campus? (7/10)

Southwest Recreation Center and Lake Wauburg are currently open. For adjusted hours and guidelines, please visit UF Rec Sports.

With all the physical distancing/mask requirements, will students be able to make friends? (7/10)

Friendship is an important aspect of the college experience. Although the necessary safety regulations may at first seem to minimize social interaction, the focus is on physical distancing rather than on social distancing. The university will continue to hold events and students will have opportunities to engage in social activities. However, these activities will be necessarily altered to protect all members of the community. Students will also still have the opportunity to get involved in student organizations.

How will I know whether my on-campus job will be running through the semester? (7/10)

Students are encouraged to reach out to their supervisor about the status of their on-campus job for fall semester.

What options for on-campus employment will exist this semester? (7/10)

Many student jobs will exist this semester, but possibly with reduced hours or adjusted work locations. Please visit Careers at UF for open positions.

Graduate Students

How will the hiring pause affect graduate assistants? (3/27)

In keeping with past practice, graduate assistant appointments available for the future will be reviewed and approved by the Office of the Provost.

I’m a graduate research assistant. Where do I go for information about my research assignment? (7/10)

If you know the faculty member with whom you will be working as a research assistant, contact him/her.  If you have not yet been assigned to a specific faculty member, contact the department (probably the Graduate Coordinator) in which you are appointed.  You may also want to read UF’s Research Resumption Plan for further detail.

Where do I go with questions about graduate level courses, registration, fees and similar issues? (7/10)

Contact your department, beginning with the Graduate Coordinator.

How do I arrange for completing my final defense and submitting my thesis? (7/10)

Work with your supervisory committee chair to arrange for the final defense.  Contact the Graduate School Editorial Office for help with preparing, submitting and uploading your thesis.

What should I do if COVID-19 has disrupted my research plans or progress toward graduation? (7/10)

We encourage all graduate students to have a conversation with their Supervisory Committee Chair or their department’s graduate coordinator to discuss revising their Individual Development Plan, or other plan of study as necessary.  Credits in supervised (thesis or dissertation) research may be accomplished remotely in some circumstances.  If they involve laboratory or other “in person” activities, see UF’s Research Resumption Plan. Most requirements as to minimum or maximum numbers of such credits are determined by the department and can be modified at the department level. The Graduate School will assist with petitions in situations that require adaptation or waiver of Graduate School policies.

Faculty & Staff

How do I receive approval for university-related essential travel? (7/10)

As UF reopens and reengages with other universities, industries, research and instructional initiatives, and governmental agencies, it is to be expected that members of the community will engage in additional travel closely tied to these activities. Consequently, essential travel directly connected to assigned university duties will be approved by the Dean of a College (or analogous Director in certain units), a Senior Vice President, or Vice President. At this time and until further notice, Deans and Directors may not delegate this responsibility to Department Chairs. No travel reimbursements will be issued without that approval.

Employees are still strongly encouraged to minimize personal travel.

Employees who do travel should inform themselves about restrictions and quarantines either in the areas to which they travel or requirements of the State of Florida and the University of Florida in returning from certain locations. UF may require returning employees to self-quarantine for 14 days after returning from certain destinations.

Employees are reminded that any international travel must be pre-approved by a Dean (or SVP or VP) and must be registered on the International Travel Registration website. Employees are further reminded that they could find their movements severely restricted in international travel, including re-entry into the United States.

Supervisors: We have employees asking if they can work from home. Where can I find more information? (7/2)

More information on working remotely may be found on the UFHR website.

What resources are available for faculty to support their mental health and well-being during this stressful period? (7/10)

Our UF Employee Assistance Program offers confidential 24/7 access to support for employees at no cost.

Can I continue my research? (7/2)

For information about research, please visit the Office of Research COVID-19 website.

My question is not addressed here. Where can I learn more? (7/10)

UF Human Resources has assembled a comprehensive webpage of resources to support faculty and staff during this time.